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We can help you get that warm fuzzy feeling

Trusted, impartial advice and support to help Norfolk residents make their homes warmer, healthier, and more affordable to run.

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We can help you get that warm fuzzy feeling

I’m here because I would like to upgrade my home

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I want to improve my home but don’t know what will work for me

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I want to make a positive impact on the environment

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I want to invest in energy saving upgrades

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I’m here because I would like help to heat my home

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I am struggling to keep my home warm and my energy bills affordable

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I want to know what free support or funding I can get for my home

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I want to enjoy a healthier and more comfortable home

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Need help and don’t know where to start?

Our guidance can help you understand your options and find the next step for you & your home

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Retrofit success stories

Rob and Sarah’s solar savings story

Rob and Sarah installed solar and a battery, reducing daily electricity costs and improving efficiency.
Watch Rob and Sarah's story

Gareth’s solar and heat pump upgrade

Gareth combined solar, battery storage and a heat pump to cut bills and create a more efficient home.
Watch Gareth's story

Sandra’s switch to a heat pump

Sandra replaced her boiler with a heat pump, improving comfort and making better use of solar energy.
Watch Sandra's story

A message from a council energy champion

Helping you understand your options

In this short video, Chris Bailey explains a little bit about Home Energy Hub Norfolk, who it’s designed to support, how homeowners and renters can make use of it and where to go for further information.

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Three steps to a cosier more energy efficient home

Step one

Improving home energy efficiency can feel overwhelming at first, but it helps to ask yourself where am I starting from and what do I want to achieve?

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Step two

Check funding options, understand what support you can get, and create a clear plan for the work needed in your home.

> Find out more

Step three

Plan installation, check requirements, keep documents, learn your system, and monitor performance to maximise comfort and savings.

> Find out more
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Nine home energy efficiency measures

Find out what heating and energy saving solutions could work for you

Improving a home often starts with understanding where heat is lost. Walls and roofs account for much of that loss, making insulation an important early consideration.

Click the button below to explore each part of a typical home and learn about the 9 energy efficiency measures we support to lower bills and reduce heat waste.

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Home energy solutions to explore

Solar Panels

Generate renewable electricity from sunlight to power your home and reduce energy bills.

> Find out more

Battery Storage

Store unused solar electricity or cheaper night rate electricity so you can use it when you need it.

> Find out more

Air Source Heat Pumps

Heat your home using energy from the air, providing efficient, low-carbon heating.

> Find out more

Heat Retention
Storage Heaters

> Find out more

Loft
Insulation

> Find out more

Solid Wall
Insulation

> Find out more

Cavity Wall
Insulation

> Find out more

Roof
Insulation

> Find out more

Home
Ventilation

> Find out more

Who can apply

Anyone can improve the energy efficiency of their home. If you’re looking for funding or support, eligibility can vary depending on where you live and income. Visit our eligibility page to find the guidance and schemes available in your area

Find out more